Enter the tracking number provided in your shipping confirmation email below to check the current status of your shipment.
Shipping Policy
At UrbanJD, we strive to get your innovative solutions to you as efficiently as possible. We work with various logistics partners to offer reliable shipping options.
Order Processing Time
All orders are typically processed and dispatched from our fulfillment centers within 3 to 7 business days (excluding weekends and holidays). You will receive a shipment confirmation email with tracking details once your order is on its way.
Estimated Shipping Times
Delivery times vary depending on your location and current carrier volumes. While we aim for prompt delivery, our products are sourced globally, which means shipping times can be longer than domestic standards.
Please refer to the estimates below:
Please note: These are estimates. Delays can occur due to customs processing, public holidays, or factors outside our control. We appreciate your patience and understanding.
Shipping Costs
Shipping costs are calculated at checkout based on your order total and destination. We occasionally offer free shipping promotions; please check our website banner for current offers.
Customs and Import Taxes
Customers are responsible for any applicable customs and import taxes that may apply upon delivery. UrbanJD is not responsible for delays due to customs.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. You can use this tracking number on our website's "Track Your Order" page or the carrier's website to monitor its progress.
Enter the tracking number provided in your shipping confirmation email below to check the current status of your shipment.